Terms of Service

Please read these terms carefully before using our AI-powered cold email generator.

Last updated: July 15, 2025

1. Acceptance of Terms

By accessing and using Reachful ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Reachful is an AI-powered cold email generator that helps users create personalized outreach emails. The Service includes email generation, prospect research, and related features designed to improve your outreach success.

Key Features: AI-powered email generation, prospect research, personalization tools, email templates, and analytics dashboard.

3. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

  • You must provide accurate and complete information when creating your account
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized use of your account
  • We reserve the right to refuse service or terminate accounts at our discretion

4. Acceptable Use

You agree not to use the Service for any unlawful purpose or any purpose prohibited under this clause. You may not use the Service in any manner that could damage, disable, overburden, or impair any server.

Prohibited Activities:

  • Generate spam or unsolicited commercial emails
  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to the Service
  • Use the Service for any illegal or unauthorized purpose

5. Privacy and Data

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices regarding the collection and use of your information.

Data Protection: We implement industry-standard security measures to protect your data and comply with applicable privacy laws including GDPR and CCPA.

6. Intellectual Property

The Service and its original content, features, and functionality are owned by Reachful and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

Your Content: You retain ownership of any content you create using our Service, but grant us a license to use it for providing and improving our services.

7. Limitation of Liability

In no event shall Reachful, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

Disclaimer: The Service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

8. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation.

Account Termination: Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time by contacting our support team.

9. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

Notification: We will notify users of any material changes via email or through the Service. Continued use of the Service after changes constitutes acceptance of the new terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: support@reachful.io
Website: https://reachful.io